Legal notice
Last Updated: July 20, 2026
Welcome to CozyCharm.store.
This Legal Notice explains the legal information governing the operation of this website, the ownership of its content, customer responsibilities, intellectual property rights, limitations of liability, acceptable website use, and other important legal matters.
By accessing, browsing, or purchasing from CozyCharm.store, you acknowledge that you have read, understood, and agreed to the terms contained in this Legal Notice together with our Terms of Service, Privacy Policy, Return & Refund Policy, and Shipping Policy.
If you do not agree with these terms, please discontinue use of our website.
1. Business Information
Business Name
CozyCharm.store
Business Address
988 Rue Ottawa
Montréal, QC H3C 0T2
Canada
Customer Support Email
Telephone
(905) 264-5588
This website is operated by CozyCharm.store for the purpose of offering lifestyle accessories, personalized keepsakes, keychains, plush accessories, and related products to customers worldwide.
2. Website Ownership
All pages, systems, layouts, content, branding, software integrations, visual assets, and services available through CozyCharm.store are owned, licensed, or lawfully used by CozyCharm.store unless otherwise stated.
Nothing contained on this website transfers ownership of any intellectual property or proprietary rights to visitors or customers.
Access to this website is granted solely for lawful personal shopping purposes.
3. Intellectual Property
Unless otherwise indicated, all intellectual property displayed on CozyCharm.store is protected by applicable copyright, trademark, database, and intellectual property laws.
Protected materials include, but are not limited to:
Website design
Store branding
Logos
Icons
Graphics
Product photography
Original product descriptions
Written content
Website layout
Page structure
Collections
Marketing materials
Illustrations
Custom graphics
Buttons
Visual elements
Downloads
Original digital assets
No material may be copied, reproduced, distributed, republished, translated, modified, transmitted, stored, sold, or otherwise exploited without prior written permission from CozyCharm.store, except where expressly permitted by applicable law.
4. Trademarks
CozyCharm.store, its logos, brand identity, slogans, graphics, and visual branding elements are protected by intellectual property rights where applicable.
Any third-party trademarks appearing on this website remain the property of their respective owners.
Reference to third-party names, brands, or compatible products does not imply sponsorship, endorsement, affiliation, or ownership unless expressly stated.
5. Copyright
All original content published on CozyCharm.store is protected under international copyright laws.
This includes:
Articles
Policies
Images
Graphics
Icons
Website copy
Product descriptions
Marketing text
Collection descriptions
Banner content
Blog content
Downloads
Educational materials
Unauthorized copying or commercial use is prohibited.
Requests for permission should be directed to our customer support email.
6. Product Information
We make every reasonable effort to ensure that product information published on our website is accurate.
However, occasional errors may occur involving:
Product descriptions
Measurements
Material information
Availability
Photography
Pricing
Packaging
Compatibility
Colors
Dimensions
Specifications
Because of differences in monitor settings, lighting conditions, photography, and manufacturing batches, actual products may vary slightly from images displayed online.
Minor differences do not necessarily constitute product defects.
7. Pricing Information
Prices displayed on CozyCharm.store are subject to change without prior notice.
Although we strive for accuracy, pricing errors may occasionally occur.
If an obvious pricing error is identified after an order has been placed, we reserve the right to:
Cancel the affected order
Issue a refund
Request customer confirmation before fulfillment
Correct inaccurate pricing information
This provision applies only where permitted under applicable law.
8. Availability
Product availability changes continuously.
Items displayed on our website may become:
Out of stock
Discontinued
Temporarily unavailable
Subject to production delays
Available only in limited quantities
Displaying a product on our website does not guarantee permanent availability.
We reserve the right to discontinue products at any time.
9. Personalized Products
Some products sold through CozyCharm.store are personalized or custom-made.
Customers are solely responsible for ensuring that submitted:
Photos
Names
Dates
Artwork
Text
Design selections
Customization requests
are accurate before completing the purchase.
Customers also confirm that they possess the necessary rights to use uploaded content.
CozyCharm.store assumes no responsibility for customer-submitted materials that infringe third-party intellectual property rights.
10. Customer Responsibilities
Customers agree to:
Provide accurate information
Maintain current contact details
Review customization carefully
Use lawful payment methods
Comply with applicable laws
Respect website security
Avoid fraudulent purchases
Not misuse customer support services
Customers are responsible for ensuring that their purchases comply with local laws in their country.
11. Acceptable Website Use
Visitors may use this website only for lawful purposes.
You agree not to:
Attempt unauthorized access
Interfere with website operation
Introduce malware
Upload harmful software
Transmit viruses
Scrape website content
Use automated purchasing bots
Commit fraud
Harvest customer information
Misrepresent identity
Circumvent security measures
Violate applicable laws
We reserve the right to restrict or terminate access where misuse is identified.
12. Third-Party Services
CozyCharm.store may utilize trusted third-party providers for:
Payment processing
Website hosting
Analytics
Marketing
Shipping
Order fulfillment
Email communication
Customer support
Fraud prevention
These providers operate under their own legal terms and privacy practices.
We encourage customers to review applicable third-party policies when appropriate.
13. External Links
Our website may contain links to third-party websites for customer convenience.
These links do not constitute endorsement.
CozyCharm.store is not responsible for:
External website content
Privacy practices
Security policies
Products
Services
Accuracy of information
Availability
Users access third-party websites at their own discretion.
14. Payment Processing
Payments are securely processed through trusted payment service providers.
CozyCharm.store does not store complete payment card information on its own servers.
Accepted payment methods may vary depending on:
Country
Currency
Payment provider availability
Platform updates
Additional verification may be requested when necessary to prevent fraud.
15. Shipping Disclaimer
Estimated shipping times are provided for convenience only.
Delivery dates cannot be guaranteed because shipping depends upon:
Carrier performance
Customs clearance
Weather
Transportation conditions
Government inspections
International logistics
Customers acknowledge that delays outside our reasonable control may occur.
16. Limitation of Liability
To the fullest extent permitted by applicable law, CozyCharm.store shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from:
Website interruptions
Technical failures
Delivery delays
Third-party carrier actions
Customer misuse
Incorrect customer information
Force majeure events
Loss of profits
Loss of business opportunities
Data interruptions
This limitation does not exclude liability where prohibited by applicable law.
17. Warranty Disclaimer
Except where expressly required by law, products and services are provided on an "as available" and "as is" basis.
CozyCharm.store makes no guarantees regarding:
Continuous website availability
Error-free operation
Compatibility with every device
Uninterrupted service
Absolute accuracy of third-party information
Product suitability for every intended purpose
Statutory consumer rights remain unaffected where applicable.
18. Privacy
Personal information collected through our website is handled in accordance with our Privacy Policy.
Information may be used to:
Process orders
Provide customer support
Communicate order updates
Prevent fraud
Improve services
Comply with legal obligations
We respect customer privacy and take reasonable measures to safeguard personal information.
19. Governing Law
This Legal Notice shall be interpreted in accordance with the applicable laws governing the operation of CozyCharm.store, without prejudice to any mandatory consumer protection rights available in the customer's country or jurisdiction.
Nothing contained in this Legal Notice is intended to limit statutory rights that cannot legally be waived.
20. Force Majeure
CozyCharm.store shall not be responsible for delays or failure to perform obligations resulting from events beyond reasonable control, including:
Natural disasters
Floods
Earthquakes
Wildfires
Pandemics
Government actions
Labor disputes
War
Civil unrest
Internet outages
Power failures
Transportation interruptions
Customs delays
Supplier disruptions
Carrier failures
Such events may affect production, fulfillment, shipping, and customer service.
21. Right to Modify Website
We reserve the right to modify, suspend, discontinue, or update any aspect of CozyCharm.store at any time.
This includes:
Products
Pricing
Policies
Features
Promotions
Content
Website design
Technical functionality
Availability
Such modifications may occur without prior notice where permitted by applicable law.
22. Policy Updates
This Legal Notice may be revised periodically to reflect changes in:
Business operations
Technology
Legal requirements
Industry standards
Customer service practices
Operational improvements
The revised version becomes effective upon publication on this website unless otherwise required by applicable law.
Customers are encouraged to review this page periodically.
23. Severability
If any provision of this Legal Notice is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain fully effective.
The invalid provision shall be interpreted, modified, or replaced only to the extent necessary to preserve the original intent while complying with applicable law.
24. Entire Agreement
This Legal Notice forms part of the complete legal framework governing your use of CozyCharm.store together with our:
Terms of Service
Privacy Policy
Shipping Policy
Return & Refund Policy
Any additional policies published on this website
These documents collectively establish the rights and responsibilities between CozyCharm.store and its customers.
25. Contact Information
If you have questions regarding this Legal Notice or any legal matter related to CozyCharm.store, please contact us using the information below.
CozyCharm.store
988 Rue Ottawa
Montréal, QC H3C 0T2
Canada
Email: support@CozyCharm.store
Phone: (905) 264-5588
Our team is committed to operating with transparency, professionalism, and respect for our customers. We appreciate your trust in CozyCharm.store and thank you for choosing us as your destination for charming accessories, personalized keepsakes, and thoughtfully curated lifestyle products.